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Issue report

    FileMaker not printing to network printer
    Issue report posted August 1, 2012 by Joyce Wilkerson 
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    Summary:
    FileMaker not printing to network printer
    Product:
    FileMaker Pro
    Version:
    11
    Operating system version:
    Windows 7
    Description of the issue:
    Our office purchased new computers recently running Windows 7 SP 1. A new print driver was installed for the current network printer (Dell Color Laser 5110cn). FileMaker will print only once to the network printer then prompts an error "Printing can not continue because this printer is not connnected to a port. Use the Control Panel to set up a port" no matter which user prints.
    Expected result:
    Since there is a printer port established and at least one page prints from FileMaker to the printer, it should print all pages.
    Actual result:
    Only one page prints in spite of there being an established port.
    Exact text of any error message(s) that appear:
    Printing can not continue because this printer is not connected to a port. Use the Control Panel to set up a port.
    Configuration information:
    The network printer has a set IP address
    Standard TCP/IP port
    RAW protocol (setting port 9100)
    Workaround:
    Can log off FileMaker and back on for the printer to print
    Screenshot: